Terms of service

Terms of Service

Last updated: July 7, 2026

Welcome to Velixo. These Terms of Service ("Terms") govern your access to and use of our website and services. By accessing or using our website, you agree to be bound by these Terms.

1. General

This website is operated by Velixo. Throughout the site, the terms "we," "us," and "our" refer to Velixo. We offer this website, including all information, tools, and services available from this site, conditioned upon your acceptance of these Terms.

If you do not agree with these Terms, you may not access the website or use our services.

2. Eligibility

By using this website, you represent that you are at least the age of majority in your country or state of residence or that you have given us your consent to allow any of your minor dependents to use this website.

3. Products and Services

We strive to display our products as accurately as possible. However, we cannot guarantee that product descriptions, images, colors, or other content will always be completely accurate.

We reserve the right to modify, discontinue, or limit the sale of any product at any time without prior notice.

4. Pricing and Payment

All prices displayed on our website are shown in the applicable currency and may be changed without notice.

Payments are securely processed through Shopify Payments and/or Stripe. By submitting payment information, you represent that you are authorized to use the chosen payment method.

5. Orders

We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:

  • Suspected fraud;

  • Pricing or technical errors;

  • Product availability;

  • Violation of these Terms.

If an order is canceled after payment, a full refund will be issued using the original payment method.

6. Shipping

We process orders as quickly as possible.

Delivery times provided on our website are estimates and are not guaranteed. Delays caused by shipping carriers, customs, weather, or other circumstances beyond our control do not constitute a breach of these Terms.

Customers are responsible for providing accurate shipping information.

7. Returns and Refunds

Returns and refunds are governed by our Refund Policy.

Please review our Refund Policy before making a purchase.

8. Intellectual Property

All content on this website, including text, graphics, logos, icons, images, videos, and software, is the property of Velixo or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or exploit any content without prior written permission.

9. Prohibited Uses

You agree not to use the website:

  • For any unlawful purpose;

  • To violate any applicable laws or regulations;

  • To infringe upon intellectual property rights;

  • To upload malicious software or viruses;

  • To interfere with the security or operation of the website;

  • To collect personal information without authorization.

We reserve the right to terminate access for violations of these Terms.

10. Disclaimer

Our products and services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.

To the fullest extent permitted by law, Velixo disclaims all warranties, including merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

To the maximum extent permitted by law, Velixo shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid by the customer for the relevant order.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal information.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of France, without regard to conflict of law principles.

Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts of France.

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon publication on this website.

Continued use of the website constitutes acceptance of the revised Terms.

15. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Velixo
Avenue de la République
93300 Aubervilliers
France

Email: velixoshop7@gmail.com